Comments Off on My Mom-and-Pop Shops vs Chain Retailers Quest
Anyone searching for a nice piece of home furniture probably weighed the question of where to find it. And when I searched for a TV stand, I encountered the same question: Where should I go? Should I visit a ‘mom-and-pop’ shop or a large chain retailer? So I hit the streets in my mom-and-pop shops versus chain retailers quest.
My mission was clear. I wanted to browse a variety of furniture retailers. And I wanted to find out the quality, price, customization and sales help. In one day, I perused three chain retailers. And I concluded that each was essentially identical to the other in every category. The quality was fair to good. Prices were generally affordable. Plus, the sales staff was helpful and friendly, and customization was non-existent.
About a month later, I visited the Amish country in the heart of Northern Indiana. And I made my way to a family-owned and operated shop. It had an old converted barn as a showroom and a stunning selection of wood furnishings. The prices were reasonable. And, the quality was superb. Plus, custom options abounded. In fact, I discovered that I could design entire pieces from scratch, to my needs and specifications!
I was struck by this unassuming Amish-owned retailer. Also, once again, I considered my quest to find the perfect TV stand. Was I looking for a quick fix? A chain store could help me there. Or was I looking for a piece to take pride in and hold on to for another generation? I think I found my answer!
So, my mom-and-pop shops versus chain retailers quest was a success.